Luke Smith
British citizen 📧 lbfsmith@gmail.com 📞 +44 7775 582169 🌐 https://lbfsmith.dev 🔗 https://linkedin.com/in/luke-smith-1812884
Career Profile
Conscientious, accomplished, customer-focussed technology leader with broad experience in “Head of” roles and a strong interest in enabling teams to deliver competitive products. Pragmatic and ambitious leader comfortable interacting with commercial and technical stakeholders, embracing change and driving Agile processes appropriate to the maturity of the organisation.
Exceptional organisational and communication skills. Willing to relocate for the right role (contract or permanent).
Experience
Head of Software — Hangar 19, Essex, UK
2025 – Present
Responsible for all software supporting the Hubeleon CPMS, Park Recharge CPO Apps and firmware in bespoke hardware products, including development, testing, deployment and operations. Focused on using AI to improve team velocity.
Digital Project Lead, Electrification Services — Jaguar Land Rover
2023 – 2025
Responsible for technical and commercial delivery of home charging products in the EV charging area. Coordinated development across multiple stakeholders and geographies, ensuring customer experience remained central.
Worked closely with CPMS providers and firmware developers to deliver solutions for JLR BEV drivers.
Digital Consultant — Taylor Williams, London
2022 – 2023
Digitised business processes to scale financial product delivery.
Key achievements:
- Developed secure quote tool in Go hosted in AWS
- Implemented automated rate import
- Integrated WordPress platform with external adviser portals
- Performed business analysis of customer onboarding processes
Head of Engineering — CrowdCharge (EV smart control startup)
2020 – 2022
Led engineering delivery for platforms supporting EV charging services across multiple R&D projects including V2G.
Key responsibilities:
- Built and led the engineering team
- Defined product roadmap
- Implemented CI/CD pipelines on AWS
- Introduced Terraform infrastructure-as-code
- Delivered mobile app using Flutter and PWA
Senior Quality Specialist — SAP CX
2017 – 2020
Led QA strategy across multiple Agile teams delivering microservices on a Kubernetes platform integrated with Hybris.
- Introduced automated testing pipelines
- Implemented BDD testing frameworks
- Mentored QA across six global Agile teams
- Served as Scrum Master for 21 months
Manager, Quality Engineering — SAP Concur
2016 – 2017
Managed international QA teams in the UK, France and Germany. Introduced ATDD and TDD practices and expanded automation coverage.
Head of Testing — NetDespatch Ltd
2012 – 2016
Created and led QA function and built automated testing framework using Java, Gradle, Cucumber and Selenium (Geb).
- Introduced automated smoke tests saving 5 hours per release
- Implemented testing across microservices architecture
Technical Specialist — British Airways
2003 – 2012
As a SOA Engagement Lead between 2010-2012, I led team designing and deploying SOA services on the Progress Sonic ESB platform as part of BA’s architecture transformation.
As a WebLogic Administrator between 2004-2010, I was in an Infrastructure and DevOps role supporting ba.com platform expansion, release management and automated deployment processes.
As a Lead Developer between 2003-2005, I designed and developed crew rostering system using UNIX and PL/SQL.
Application Specialist — Nokia, Finland
2002 – 2003
Provided support for supply-chain applications using Oracle and UNIX.
Software Engineer — British Airways
1999 – 2002
Developer and design lead on Operational Customer Database (1.6TB Oracle) for the Executive Club system.
Education
BSc (Hons) Mathematics Imperial College London 1995 – 1998
Secondary Education Stowe School, Buckingham 4 A-Levels (A) and 9 GCSEs (A) 1990 – 1995
Skills
- People leadership & team management
- Certified Scrum Product Owner®
- Agile methodologies & Scrum
- Release and change management
- EV charging infrastructure knowledge
- V2G, V2H, OCPP, ISO15118 projects
- Atlassian tool suite
- Test automation (TDD, BDD, Cucumber, Geb, Karate)
- Microservices architecture & APIs
- Kotlin, Go, Java, Groovy, Python, PHP
- JSON, SOAP, REST, Kafka, Redis
- AWS and Terraform
- Flutter, Dart, Angular, Cordova
- DynamoDB, MySQL, PostgreSQL
Languages
- English — Native
- Finnish — Conversational
- Spanish — Conversational
Interests
- Green technology
- Running, cycling, cricket and squash
- Language learning and teaching